PRIVACY POLICY

Roese Driveway Restoration, LLC

Overview

Roese Driveway Restoration, LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or use our services.

Information We Collect

Information You Provide

  • Contact Information: Name, phone number, email address, and mailing address

  • Service Details: Property address, service requests, project specifications

  • Communication Records: Messages, emails, and phone call records

  • Payment Information: Billing address and payment method details (processed securely through third-party providers)

Information Automatically Collected

  • Website Usage: IP address, browser type, pages visited, time spent on site

  • Device Information: Device type, operating system, unique device identifiers

  • Cookies: Small files stored on your device to improve website functionality

How We Use Your Information

We use your information to:

  • Provide driveway restoration and repair services

  • Respond to service inquiries and provide estimates

  • Schedule appointments and communicate about projects

  • Process payments for completed work

  • Send service updates and maintenance reminders

  • Improve our website and customer experience

  • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information. We may share information only in these limited circumstances:

  • Service Providers: Third-party contractors or suppliers directly involved in your project

  • Legal Requirements: When required by law, court order, or government request

  • Business Protection: To protect our rights, property, or safety, or that of our customers

  • Consent: When you explicitly authorize us to share specific information

Data Security

We implement appropriate security measures to protect your information, including:

  • Secure data storage and transmission

  • Limited access to personal information

  • Regular security assessments

  • Employee training on data protection

Your Rights

You have the right to:

  • Access the personal information we have about you

  • Request corrections to inaccurate information

  • Request deletion of your information (subject to legal requirements)

  • Opt out of marketing communications

  • Contact us with privacy concerns

Contact Information

For privacy-related questions or requests:

Roese Driveway Restoration, LLC
4508 Miller Rd
Ashville, OH 43103
Phone: 614-332-3711